TERMS OF PRE-ORDER
All numbers and terms below are working drafts until the first run opens.
- 01 — ORDER
- A PRE-ORDER RESERVES ONE NUMBERED COAT IN A RUN OF 30. WE CONFIRM BY EMAIL WITHIN 48 HOURS.
- 02 — PAYMENT
- 50% DEPOSIT CONFIRMS THE ORDER. BALANCE IS DUE BEFORE SHIPPING.
- 03 — PRODUCTION
- YOUR COAT IS CUT AFTER CONFIRMATION. SHIPS IN 6–8 WEEKS.
- 04 — CANCELLATION
- DEPOSIT IS REFUNDABLE IN FULL UNTIL SEWING STARTS. WE EMAIL YOU BEFORE THAT MOMENT.
- 05 — RETURNS
- 14 DAYS FROM DELIVERY, UNWORN, TAGS ATTACHED. RETURN SHIPPING IS ON THE BUYER.
- 06 — DUTIES
- SHIPS FROM PARIS — NO DUTIES IN THE EU. ELSEWHERE — LOCAL IMPORT FEES MAY APPLY.
- 07 — REPAIR
- EVERY REPAIR IS FREE, FOR LIFE — DONE VISIBLY, IN THE RED THREAD. POSTAGE TO US IS ON THE BUYER.
- 08 — GUARANTEE
- GARANTIE LÉGALE DE CONFORMITÉ — 2 YEARS (EU LAW). THIS SITS ON TOP OF THE LIFETIME REPAIR, NOT INSTEAD OF IT.
- 09 — CONTACT
- HELLO@MAISONFOLKARD.COM — WE ANSWER WITHIN 48 HOURS.